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The CoinBox Pinball Podcast

Welcome to the CoinBox Pinball Podcast! We talk Hobby Operating Pinball Machines!
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Now displaying: 2016
Oct 29, 2016

EPISODE 32

This episode was originally recorded during the fair but we had audio issues and we didn't want to annoy all of you. 

 

ALL SUMMER

GHOSTBUSTERS 18%

METALLICA 13%

GAME OF THRONES PRO 12%

WALKING DEAD PRO 11%

WIZARD OF OZ 11%

FAMILY GUY 9%

STAR TREK PRO 7%

SOUTH PARK 6%

Medieval Madness 5%

Eight Ball Deluxe 5%

HOOK 3%

 

THIS WEEKS NUMBERS

Ghostbusters 12%

South Park 11%

Metallica Pro 11%

Game of Thrones 10%

Walking Dead Pro 9%

Eight Ball Deluxe 9%

Family Guy 8%

MM 7%

Wizard of Oz 6%

Star Trek Pro 6%

HOOK 5%

Mousin Around 4%

Elvira 3%

Bounty Hunter 2% 

 

Minnesota State Fair

Fair numbers 

Worked/ didn't work

 

CHICAGO PINBALL EXPO

Road trip 

Best game we played 

Best moment 

Dialed in

Bateman 

Alien

Pinball life party and parts parts parts 

Aug 20, 2016

Episode 31- Live from the Minnesota State Fair Arcade, Home of Pinball On-A- Stick! 

It's late, we are tired and waiting for Angry Andy to bring us Mexican food! 

 

Joining me is Corndog and Arcade Kris!

 

Corndog and I enjoyed our summer! 

Tony- working nonstop, 

Corndog-

Arcade Kris-

 

Fair starts on less than a week and lots of work underway! 

 

Pinball On-A- Stick Lineup

Hercules hopefully 

Addams

Theater of Magic 

Simpson's 

Ghostbusters 

Game of thrones 

Walking Dead

Metallica LED

Family Guy 

WOZ

Hobbit

 

Contest-

Like us on Facebook, tell us your pick for top 3 games and last place game now until September 4th, 2016.

1st Place- 2016 TEE

2nd Place- 2015 TEE

3rd Place 2014 TEE

 

Angry Andy and I are moving ESP games on Monday. Anyone wanna have some fun and help? Hahaha

 

Lineup changes at East Side Pinball will be refused. We will have Mousin Around, Elvira, and Bounty Hunter joining Star Trek, Eight Ball, South Park, MM, and Hook. Everything will be ..45 on PayRange

 

State Fair updates

What's coming and what's going for 2016

 

What are we working on 

Banners

Hanging stuffed animals 

Collection Software Trials 

 

Meetup this year is August 30 from 6P-10P Come out and hangout with us!

 

Jun 11, 2016

Episode 30- Corndogs, Pinball on-a- Stick Meeting, Angry Andy, and special guest TJ Beyer!

Welcome back to episode 30 of the Coinbox Podcast! Still cant believe people actually listen to us! We literally talk about sometimes Corndogs :-)

Quick Breakdowns Corndog, Angry Andy, & Tony

Hows Game Cleaning? Hows such pinball have you played since you started working with us? You do get free plays!
Game Percentages- Below
TJ BeyerInterview-

1. How long have you been in the industry?
2. How many locations do you operate today?
3. Leagues, Tournaments, Selfie Leagues?
4. Have you seen an increase in Pinball play over the last few years? 5. Do you play yourself?
6. Whats your worst service call?
7. What game do regret selling?
8. How has PayRange impacted your business?
9. Do you utilize social media?
10. How many service calls a week do you typically deal with?
11. Do you have any GRINDS MY GEARS?

OTHER NOTES

State Fair Meeting Pinball On-a- Stick was today We have new promotions for the 2016 Designs, Lineup will be announced in the coming weeks, Multiple ways for even our listeners to win our new shirt!

August 29th this year from 6PM-10PM we will be live at the fair for a meet up, eat some food, play some pinball, talk pinball. If you are hanging around or in the area come out and see us!

Had only 4 service calls this week.
Last Saturday was our tournament weekend. We had a damn good turnout for an absolutely beautiful summer day in Minnesota! Noon was our May Super League Playoffs followed by our June Survivors Tournament that Luke took home the win!

Super League Games for June: Ghostbusters, Game of Thrones, Metallica, Walking Dead Pro, Family Guy. in the 7 days since we started June we already have 16 participants. Ghostbusters Random Draw:
Keith Bittner won $100 from our Ghostbusters random drawing! We are thinking about paying him.

PayRange- Last week we had 34 unique players compared to 37 players the week before.

Jun 2, 2016

Episode 29- East Side Pinball Talks business with Tommy Skinner of This Flippin

Podcast!

Welcome back to Episode 29! Thank you so much for listening to Corndog and I ramble on the air for hours and hours!

Tonight Tommy Skinner joins us! A friend, fellow podcaster, IFPA rep, Operator, large tournament director. Tommy wears a lot of hats, will dig into several of them!

Spotlights

Corndog- New car!
Tony- Flowers need water! Lots of water! Tommy-

Breakdowns- East Side Pinball

 

Breakdowns- Legendary Pinball Judge Dredd
Flintstones
Tag Team

Godzilla

Tommy Skinner-
New Tournament Details

Legendary Pinball Podcasting

BREAK
Promotions- Memorial Weekend (Friday-Monday) just last week East Side Pinball set another

record for the most games played not only on holiday but EVER in our history operating!

Setup- We advertise on Facebook spending an average of $400 monthly and Google AD Words with a monthly budget of $267 and Instagram with a monthly spend of around $167.

Promotion- Games are 2 Plays $1 #PLAYMOREPAYLESS Event!
All games are 2 plays just $1 on PayRange. EBD/HOOK are 2 plays .50 and we had the best ever weekend and holiday ever!

Facebook- We reached over 3000 Likes on Facebook. Our weekly reach now is over 20,000!

Instagram is something we are also moving into. Our new June Promotion is 2 free games every week distributed through Instagram!

New Shirts Newsletter Read

Follow us on Facebook! We are gonna try to do a live show and would love to have people tune in and ask questions for us! Details coming soon!

THANK YOU ALL SO MUCH FOR LISTENING!

May 27, 2016

Welcome back to another episode of the Coinbox Pinball Podcast! Visit our website for our recap of the game percentages! 

 

Yes, I got a little lazy on the podcast show notes this week as we were talking more personal problems :-) 

Have a Wonderful Memorial Weekend!

THANK YOU FOR LISTENING!

May 14, 2016

Episode 27- New Games, Hobby Operating Checklist, Corndogs!

Welcome back to episode 27! THANK YOU SOOOOO MUCH FOR LISTENING TO US RAMBLE ON!

 

Whats new? 

Tony- Got myself a lawnmower! all grown up now! Electric! Pinball on a stick meeting underway! 

Corn Dog- Has a bad back! 

 

Lineup Changes- 

Kiss and Elvis have left the building! Ghostbusters and Metallica LED are in the house! 

 

 

Ghostbusters Launch Party Success! D&G was amazing! My friend John put on a top notch show! I also spent the weekend with Jared from Stern Pinball! 

 

Super League Games

•Ghostbusters Pro

•Star Trek Pro

•South Park

•Eight Ball Deluxe

•Hook

 

Ghostbusters $100!

 

April 30th-May 10th, 2016

East Side Pinball 

  1. GHOSTBUSTERS 35%
  2. STAR TREK PRO 10%
  3. GAME OF THRONES PRO 9%
  4. Medieval Madness 8%
  5. SOUTH PARK 8%
  6. METALLICA 7%
  7. WIZARD OF OZ 6%
  8. FAMILY GUY 5%
  9. WALKING DEAD PRO 4%
  10. HOOK 4%
  11. Eight Ball Deluxe 4%

 

West Side Pinball

  1. WALKING DEAD PRO             67%
  2. PIRATES                                  33%

 

NEW OPERATORS CHECKLIST! This is for you Tommy!

CoinMechs- These are your friends but a nightmare because of the jams and such. 

We use The IMONEX® V9 Series on our games and this has practically eliminated jams. Well worth the extra money!

 

Bill Acceptors- A must have for every game that can accommodate! Look on eBay for these and check Pinside as well. We get all of ours from our friends at the Pinball Warehouse. MARS are the best but others are fine as well. Some of the stackers you may have to shave the corners on older 90s games but you can make it work without having to purchase a different stacker.

 

PayRange- You all know how we feel about it! It wont happen overnight but by running specials and advertising on the machines and through your social media network will greatly increase revenue! Price your PayRange pricing 10% less than cash. It sounds crazy right? WRONG! Customers will spend more money using PayRange because its too easy! They have to have a balance and a minimum funded account of $5 that defaults to $10. You will make more money even with fees! If it isn’t work for you or your not seeing higher numbers its because you’re not utilizing it correctly! 

 

Pricing- Pricing is difficult! You will never get a group of Pinheads to agree! I fought with myself for years on pricing but I will say its easier to lower the pricing than to raise it! Many will argue that your not in it for the money but at the end of the day, it has to be a factor! You can’t spend money on insurance, licensing fees, splits, and parts just to have a location! Make sure you are covering yourself!

 

Coinbox- Seems like a no-brainer but it gets old really quick having to fetch quarters from the bottom of the cabinet! 

 

Locks- Get quality locks from 7/8 CAM LOCKS from COBRA or where we are buying locks from Baton Lock Company in CA. They are solid! 

 

Lockdown Bars- You may think you’ll never need them and so did we and a few weeks ago we got broken into! We are using no drill bars with Baton Locks all keyed to one lock making life much easier! 

 

DON’T USE LOCKS FROM A PINBALL SUPPLIER! They are all keyed alike and easily picked or for $4 you could easily just order one and have a key! 

 

We spent $900 for 12 padlocks and 15 CAMs. from Baton and you may think this is a large amount to spend but we lost more than that to s group of scumbags that stole from us! 

 

Log- Keep a log of game repairs big or small. This will help you a ton when you are trying to figure out why you are spending so much time at location! :-) 

 

Cleaning- Create a cleaning schedule and stick to it! Pinball has a bad reputation for not working and dirty. If you’re a hobby operator, take care of them like you do at home and spend the time to do it right! 

We clean games every other day MON-WED-FRI and often more as needed. We use NOVUS 2 on the PlayFields and or CP100. Get some non streaking glass cleaner and don’t forget to clean both sides! We use ZEP 40 Cold Weather Formula and we use microfiber rags. Green for Novus, Blue for Glass Cleaner, and Yellow for CP-100. 

 

Tournaments- Don’t be afraid to run a tournament!. Partner with a passionate local who will help you! There are wonderful people that will help you! We have some of the greatest people that are willing to help run tournaments! They are great to generate additional income but most importantly, It helps bring new players to your location! You could run a half off special for the tournament, free pizza, or even put into the prize fund! 

 

Leagues- This was one of the biggest things we did! Our leagues have grown and grown and its not only excellent for your CoinBox, its awesome for the location! Start a league and run it fair for all players, not just the top players or the casual players. Find out who the players are and make sure its working for them! We have made a lot of changes because we have a lot of casual players that are more interested in just having a beer and playing some pinball! 

 

Games- choosing games is never easy! We personally obviously lean heavily on the newest titles and themes. Our customers that walk in the arcade are mostly casual players not pinball players. We also have learned the newer the game the less trouble you will have! :-) One other thing we have learned is when buying a new game, get it ready before you drop it off! Take the time to go through the boards, connectors, replace rubber, balls, clean it really well and of course play test it! Leave it on for a few days straight and make sure it doesn’t develop problems. Nothing is worse than bringing a new game up, telling everyone, and having your phone ring nonstop from trouble! 

 

HOW IT WORKS- This is what we do! Its not how everyone does it!

Building up a location from the hobby side means more time to do things right! don’t put a game on location if your intention is to immediately make money by sitting at home and not doing anything! Be active with your customers, listen to them, and most importantly understand and fix things quickly! 

 

How do we do it? Not alone! East Side Pinball started very small and we grew! To this day I have not taken a single penny out of the business, We do expense our trip to Chicago EXPO and the rest in reinvested. Create a Facebook page, website, and advertise! We use Facebook and Google ADs to generate interest! We have Angry Andy now on payroll cleaning games, Corn Dog does our technical service, and parts! Rubbers, balls, broken plastics, LEDs, motors and whatever else decides to break! The rest funds new games, advertising, promotions, and tournament prizes, pizza, league banquets and whatever else comes up! 

 

Are we successful? Depends on who you ask!  We grew our collection level and number of games! I still haven’t paid myself back entirely because we are constantly investing our earnings to improve our business! Our latest expansion efforts to the West Side are being funded by East Side Pinball. We plan to continue growing locations at the rate we can without putting more of my personal finances into it. We spend hundreds of dollars monthly for parts, hundreds on labor, more on Software management. 

 

Would we do it again? I can’t honestly think of something I love more! Its a ton of work, long hours, and stress but I love it! I have met some of the greatest people! Pinball is a passion! Maybe its the lights, maybe its the history, the artwork, or maybe we are crazy! At the end of the day, its who I am! My passion is pinball, and I hope it shows in my machines! 

 

thanks for listening! Tune in next week for an interview with CEO of PayRange!

Apr 18, 2016

Episode 26- West Side Pinball, Medieval Madness, PayRange Giveaway!

Welcome back to episode 26

Breakdown

MM 24%

GOT 17%

TWD 12%

WOZ 10%

KISS 8%

FG 8%

EBD 6%

ST 6%

SP 4%

Hook 2%

ELVIS 2%

 

Super League- MM, TWD, WOZ, KISS, FG

Super League does effect game percentages

 

Medieval Madness 

added to the line up! Original MM plays awesome, has some wear on the PlayField but its a route game thats clean, LEDd and had new ramps! 11 games at Sun Ray Lanes!

 

West Side Pinball- Outtakes Bar & Grill in New Hope, MN 

Current Lineup

POTC

TWD

StarWars in the shop for overhaul

No numbers, games were placed on location this week.

Why the new name and new logo?

Future plans at WSP! T2, maybe LOTR or even POPEYE.

We have MegaTouch, Crane Game, and all pinballs on PayRange

 

Popeye in the house

Lots of work needed

 

Start of Summer Leagues began last week!

Awesome turnout for the Summer League. Customers are loving the 4 drop weeks!

Tony at 29 Points 

Corndog at 28

Adam Turgeson currently at 1st Place with 42 Points!

 

Service Calls 4/1/2016-4/16/2016

FG- Backlight Bulb Burnt Out, Replaced broken right flipper button

KISS- Balls Stuck in Genes Head

WOZ- Balls stuck in ball lock, current broken flipper button

Hook- PayRange pulse was failing due to broken wire

GOT- Replaced both Sling Rubbers, Right EOS stop snapped

ST- Game loosing track of balls. Replaced all the OPTOS

ELVIS- Upper right flipper not working. Works perfect when not slapping game buttons

Hook- Right ball save eject wire lead broke at coil

EBD- Upper flipper leaf switch blade broke

WOZ- Ball lock malfunction

TWD- Shaker Motor became loose

GOT- Bill acceptor stopped working0 filled up so they shut off. GRRRRR

Changer- Ran out of quarters- notified location

KISS Pro- Adjusted level of game

TWD Light out on Barn Walker

 

Cleaning Schedule-

Games were Cleaned 8 times during this period 

 

Arcade Kris and I will be working out at the Arcade this weekend! 

 

GhostBusters Launch Party

East Side Pinball is working with D&G at Morts to loan them GB’s for the April 30th Launch Party. HUGE EVENT! 

 

Jarred from Pinside & the Marketing Manager of Stern Pinball 

is flying into the Twin Cities on April 29th, Corndog and I are picking him. Really excited to show him around and show him what the Twin Cities has to offer!

 

PinballMaps update-

Operators now get alerts to game state changes of your locations. Really nice feature!

 

PayRange Giveaway! 

First 5 people to post a picture of any pinball on location will win $5 of FREE PLAY sponsored by PayRange!

 

Apr 6, 2016

Episode 25

 

Welcome back joining me tonight is Arcade Kris! 

 

East Side Pinball- update 

-Easter 2 for 1 promo

-Corn dog update on the road

 

We come to from Iowa at the Quality inn with a fun filled episode. We are down at the Adventure Park Arcade & Pinball auction Saturday.  

 

How's it going kris, what's new? What's new at the fair for 2016? Are we ready for it?

Arcade Auction adventure 

What are we buying 

How many games are we selling

Auction tips and tricks 

Uber in Iowa 

Show Questions 

Scotty- why does arcade Kris only do one fair a year.

John- how long does it take to setup for the fair and do you have parties there with friends on free play

 

Mar 25, 2016

Episode 24 We use the tech!

Welcome back; Episode 24! 

Numbers

  1. Game of Thrones 33%
  2. Walking Dead 14%
  3. Wizard of Oz 12%
  4. Star Trek Pro 8%
  5. KISS Pro 8%
  6. South Park 8%
  7. Family Guy 6%
  8. ELVIS 4%
  9. HOOK 4%
  10. Eight Ball Deluxe 3%

 

Pasted Graphic.tiff

 

PayRange Promotion Update

We got the codes and will be sending them out to the winners tonight! Be sure to let us know what games you enjoyed with them!

 

PayRange Updates- 

Scheduled Pricing allows you to create a Happy Hour Special daily, weekly, weekends, whatever it is you desire! This is great to schedule a weekend special or like us with a Lunch special when we are slow. We will be implementing this feature as soon as I have some time to get that together and promote it. 

New Contact information- If you are looking to get PayRange and have Questions please email us at podcast@eastsidepinball.com and we will get you in touch with Kim! 

 

Collection/Service Call Software- 

We use RouteBoost from MSM Elements. They feature a mobile application that connects to a bluetooth printer for wireless collection statements, collection history, tracks game earnings, tons of reports, and most importantly, Service Call management. Whenever we get a call or email, I log it so Chris and I can track it, order parts if needed, and resolve. Doing this also keeps track of how much time we spend on a particular game. Dan Dolney, our League Director also logs issues from league night or before tournaments so Chris and I can resolve. 

 

LED VS INCANDESCENT-

Quick discussion on the difference and why we LED everything!

 

Social Media-

  • We currently use FaceBook, our Website, and Instagram to communicate with our customers. We have 2700 likes on Facebook on the East Side Pinball @Sun Ray Lanes page. Seems crazy for just 10 pinball machines! 
  • You need to be active on social media. I try to add a picture every Thursday during league and often run promotions. 
  • Newsletter- We also have a newsletter that we just started. Users signup on our website and receive a newsletter once a month and every so often with Coupon Codes from PayRange, Lineup changes, and upcoming events. We call it Inside the Machine!
  • Pinside- We also use Pinside but mostly to post about an upcoming league or new game. We also occasionally receive feedback from there as well. 

 

Show Feedback- 

  • Jim writes in wanting to know about the new PayRange BlueKey Smart and if there is any benefit over the regular original BlueKey
  • Mike wants to know how often we replace glass in the machines on location
  • John wants an update on SharpShooter and whats the best Corndog stick to use?
  • Parnell sends us a new vise grip! It maybe the most amazing tool yet!
Mar 17, 2016

Quick interview with my friend Robbie Lawrence who is the General Manager of Sun Ray Lanes where East Side Pinball is. 

Mar 13, 2016

Episode 22- An Evening with John Jundt- ESP's Tournament Director

Welcome back to episode 22. An evening with John Jundt Tournament Director at East Side Pinball! 

Corndog is out sampling corn for his corndog business and different hotdog sticks.

Numbers- 

  1. Game of Thrones- 26%
  2. Walking Dead Pro- 12%
  3. Family Guy- 11%
  4. Star Trek Pro- 11%
  5. Wizard of Oz- 9%
  6. South Park- 8%
  7. ELVIS- 7%
  8. KISS Pro- 6%
  9. HOOK- 6%
  10. Eight Ball Deluxe- 5%

 

Wizard of Oz Update

GhostBusters- ORDERED PRO

Super League Update

East Side Pinball Survivors Monthly Tournament

Spring Leagues begin April 7th. 12 week league 4 drop weeks

State Championship- 

Pinball Map

Color DMD

 

Mar 5, 2016

Episode 21

Welcome back to the Coinbox Pinball Podcast! Its been way too long! 

We wanted to start off by thanking everyone for all the kind words and understanding! 2016 didn’t start off with the bang we expected. 

I have HS. HS is a chronic skin cell disease that i have been living with for most of my adult life. For those of you who don’t know they are infections under the skin that can be extremely painful with size. I had one on my tailbone in late January and two weeks later another on my side that had to be operated. I really appreciate all the kind words, PMs and emails. I have some amazing friends who kept East Side Pinball flipping without a beat!  Our League Director Dan Dolney, our Tournament Directors John Jundt, Ben Granger, and Dan Dolney all have been wonderful and honestly East Side Pinball wouldn’t be East Side Pinball without them!

The last month I have been moving. I have a lot of shit! so many UHAUL trucks and so many Game Plan Games! :-)

Moving also means Angry Andy has moved to his own place leaving just Mac and myself on the West Side of Minneapolis. About 50 minutes from where I resided previously. My commute to Best Buy Corp is only 18 minutes and its AMAZING! My commute to East Side Pinball is around 24 minutes. 

LOTS of IKEA runs and CornDog and I have REALLY enjoyed the Theater in the basement!

Numbers

  1. Game of Thrones 29%
  2. Walking Dead 16%
  3. Family Guy 11%
  4. South Park 11%
  5. KISS PRO 9%
  6. Star Trek 8%
  7. Eight Ball Deluxe 6%
  8. Elvis 5%
  9. HOOK 5%
  10. Wizard of OZ* (Down for several weeks with board issues)

Wizard of Oz- We have been having trouble with WOZ for a few weeks now. The Power Supply Board fried when it wad powered up one morning. I worked with Frank at JJP Support and Lloyd and a replacement was sent.

Installed the replacement and the CPU board won’t boot. Tried several times to jumper pins 6 and 8 but no luck! I will continue working with them Monday to get it resolved and back up. 

League Update- We have had the most successful league turnout of our history. We have new players continuing to join us and its been a fantastic time! 

Keep your league welcome for beginners! Your most important players are the new ones! Remove the positional payouts, make it cheap to play, give back by providing some type of end of season party with food and or a FREE PLAY event! 

State Tournament-
We held our first ever IFPA State Championship and it went off pretty we’ll. Never mind the flipper button that broke and my nightmare of having to drive home to get them, leaving my keys to my tool box behind only to drive home again! Ok the tournament went well, it was a nightmare for me! ha!

Survivors Tournament- 2016 we kicked off a new monthly tournament and the 2nd one is tomorrow March 5th. Its a great way to generate additional funds by hosting monthly tournaments. Players practice, and enjoy a few beers :-) 

Twin Cities Super League- We have a Super League that we kicked off last month for the rest of the year. Each month we have our tournament and we pay out $25 for each division. every 4 players is a division. We have 4 divisions scheduled for tomorrow. 

PayRange Promotion- Not gonna lie, I dropped the ball. I have communicated with PayRange this week but was unable to obtain the coupon codes before we recorded. I will have them very soon and I will contact the winners through Facebook next week. Mike has left PayRange and I have been building relationships with replacement Mike. David is a fantastic guy and we are chatting a lot more. 

PayRange Updates- 

PayRange now has an operator panel in there APP. Its not bad for the first go around. I prefer the mobile version of the website to get live data but i find myself checking it just as often. :-)

Promotional Pricing. You can now have multi pricing. 1 Game =$.89 or 3 Games for $2 whatever you’d like! 

Show Feedback-

James writes in wanting to know what our cleaning schedule looks like and how much we spend of parts a month;

Andy wants to know how many games we have ran through East Side Pinball and how we haul them. 

 

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