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The CoinBox Pinball Podcast

Welcome to the CoinBox Pinball Podcast! We talk Hobby Operating Pinball Machines!
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Now displaying: Page 1
Mar 25, 2016

Episode 24 We use the tech!

Welcome back; Episode 24! 

Numbers

  1. Game of Thrones 33%
  2. Walking Dead 14%
  3. Wizard of Oz 12%
  4. Star Trek Pro 8%
  5. KISS Pro 8%
  6. South Park 8%
  7. Family Guy 6%
  8. ELVIS 4%
  9. HOOK 4%
  10. Eight Ball Deluxe 3%

 

Pasted Graphic.tiff

 

PayRange Promotion Update

We got the codes and will be sending them out to the winners tonight! Be sure to let us know what games you enjoyed with them!

 

PayRange Updates- 

Scheduled Pricing allows you to create a Happy Hour Special daily, weekly, weekends, whatever it is you desire! This is great to schedule a weekend special or like us with a Lunch special when we are slow. We will be implementing this feature as soon as I have some time to get that together and promote it. 

New Contact information- If you are looking to get PayRange and have Questions please email us at podcast@eastsidepinball.com and we will get you in touch with Kim! 

 

Collection/Service Call Software- 

We use RouteBoost from MSM Elements. They feature a mobile application that connects to a bluetooth printer for wireless collection statements, collection history, tracks game earnings, tons of reports, and most importantly, Service Call management. Whenever we get a call or email, I log it so Chris and I can track it, order parts if needed, and resolve. Doing this also keeps track of how much time we spend on a particular game. Dan Dolney, our League Director also logs issues from league night or before tournaments so Chris and I can resolve. 

 

LED VS INCANDESCENT-

Quick discussion on the difference and why we LED everything!

 

Social Media-

  • We currently use FaceBook, our Website, and Instagram to communicate with our customers. We have 2700 likes on Facebook on the East Side Pinball @Sun Ray Lanes page. Seems crazy for just 10 pinball machines! 
  • You need to be active on social media. I try to add a picture every Thursday during league and often run promotions. 
  • Newsletter- We also have a newsletter that we just started. Users signup on our website and receive a newsletter once a month and every so often with Coupon Codes from PayRange, Lineup changes, and upcoming events. We call it Inside the Machine!
  • Pinside- We also use Pinside but mostly to post about an upcoming league or new game. We also occasionally receive feedback from there as well. 

 

Show Feedback- 

  • Jim writes in wanting to know about the new PayRange BlueKey Smart and if there is any benefit over the regular original BlueKey
  • Mike wants to know how often we replace glass in the machines on location
  • John wants an update on SharpShooter and whats the best Corndog stick to use?
  • Parnell sends us a new vise grip! It maybe the most amazing tool yet!
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